As two of the biggest names in the casino industry, many were shocked when it was revealed that Caesars and MGM Resorts had been compromised in a cybersecurity attack.
If these two heroes can fall for hackers, surely anyone can? However, as more details were released, it became clear that both had suffered similar breaches in their security systems; their employees.
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In fact, one of the biggest hacks of the year was against MGM Resorts, which happened earlier this month. The operator announced on September 11 that it had discovered a cybersecurity problem affecting its company's systems. The announcement was made via Twitter and explained that MGM has notified law enforcement and has taken steps to protect customer data. But this cyberattack brought down various parts of the company for several days; Several MGM resorts have reported hotel room keys and slot machines not working.
Although MGM has more than 30 properties around the world, it appears that most of those involved are based in Las Vegas. That's no consolation, as MGM also operates some of the biggest names on the Strip, including the Aria, Bellagio, Four Seasons Hotel, and MGM Grand, to name a few.
Most of these companies should switch to "manual mode", in which employees check casino winnings on paper and digital keys will be replaced with physical keys. It took MGM Resorts about 10 days to recover from the attack, announcing again on Twitter that its hotel and casino were fully operational with only "temporary issues" on September 20. .These terms include MGM's limited compensation features and incentive awards. MGM and Caesars are currently facing a class action lawsuit over these hacks.
