The top-notch features of the application make it a valuable asset for accountants. Multi-user mode is an amazing utility that facilitates multiple users to open the same company file from different workstations simultaneously. However, the problem arises when the user can not access the company file due to QuickBooks Error H505. This error arises when the multi-user mode connection to the server is restricted. In simple terms, the user can not access the company file that is located on the server from their system. Go through this blog if you are troubled by the H series error.
Are you unable to decode H series QuickBooks errors? Place a call at 1-844-266-9345 and learn the right techniques to troubleshoot QuickBooks Error H505.
Root Causes of Getting QuickBooks Multi-Use Error Code H505
Often, the QuickBooks error H505 is accomplished by a warning message stating, "Error code H505: This company file is located on another computer, and QuickBooks needs help connecting." There are multiple reasons that are responsible for giving birth to this H series error.
The QuickBooks essential services, such as QuickBooksDBXX, are not running.
The network file (.nd) got corrupted or damaged for some reason.
The DNS settings are incorrect.
The database server manager is unable to locate the IP address of the host system.
There is a conflict between QuickBooks and antivirus software.
Methods to Rectify QuickBooks Error H505 On Desktop
There is a bucket of solutions to repair the QuickBooks Error H505 On the Desktop. Our experts have picked a few solutions from the bucket for you. Let us have a quick look at solutions to fix H series error one by one.
Solution 1: Configure the firewall settings
The error can be easily wiped out by configuring the firewall settings with the help of the steps below.
First, open your system's control panel and choose the system and security options.
Ahead, click on the Windows firewall and network protection option.
Further, choose an advanced option and then pick the inbound rules option.
Afterward, click on the New rule and choose the port option.
Click on the Next tab and choose the TCP option.
Ahead, pick a specific local port option and mention the correct port numbers as per your QuickBooks desktop version.
Once done, press the next button to end the process.
Note: Repeat the above-mentioned steps to create the outbound rules. Just pick "outbound" instead of "inbound."
Solution 2: Repair the damage.ND File
Follow the below-mentioned steps to repair the damaged network file to eradicate the QuickBooks Error Code H505.
Open the company file folder on your system and locate the network file.
The network file has the same name as of the company file name but has the .nd file extension.
Afterwards, right-click on the file and choose the rename option from the drop-down list.
Thereafter, add .old extension at the end of the file name, i.e., companyfilename.nd.old.
It will inform the application to create a new network file whenever you open the software.
Crux of the Blog
Resolving the QuickBooks Error H505 On a Desktop on your own can be quite frustrating. Hopefully, this blog helps you in removing the H series error easily. Get in touch with our experts if the error persists.
